File a Warranty Repair Request
Before you contact our customer service department regarding a warranty claim:
- Please refer to our list of Home Maintenance Items Not Covered by the Builder Warranty.
- Many major systems such as A/C, electrical, plumbing and appliances can be resolved directly through Warranty Subcontractors, for your convenience! Find Warranty Subcontractor information for your community.
Filing a Warranty Claim During Your First Year of Ownership
You may contact Customer Service through the following methods:
- Call the Customer Service Department:
- Monday through Friday, 8:00 a.m. 5:00 p.m. - (863) 937-8991
- After business hours and weekends - (863) 619-7103 Ext 271
- Fill out the online Request for Service form: