Frequently Asked Questions

Below are some questions we've frequently been asked over the years, as well as information about what sets Highland Homes apart. We hope this helps provide clarification on your journey to homeownership!

If you do not see the answer to your question about building with Highland Homes, Contact Us anytime, we are here to help!


How long has Highland Homes been building homes in Florida?

Highland Homes was founded in 1996, father and son, Robert J. and D. Joel Adams, who have more than 60 years of combined experience building quality new homes in Florida. Since our inception, we have been dedicated to building homes to the highest quality standards for the highest level of customer satisfaction and have helped greater than 8,000 Florida homeowners achieve their new home dreams.


Where does Highland Homes build?

We build beautiful new homes in Central, North Central, Southwest, and Tampa Bay, Florida, including the cities of Auburndale, Davenport/Haines City, Gibsonton, Lake Alfred, Lakeland, Ocala, Parrish, Plant City, Riverview, Sarasota, St. Cloud, Winter Haven and Zephyrhills, Florida.

For an interactive map and to find your new neighborhood, Click Here!


What makes Highland Homes unique?

There are several facets that make Highland Homes a unique and respected company, but none is more important than our focus on customer satisfaction and the relationships we build with our homeowners.

When you build with Highland Homes, you can expect to receive personal attention throughout the building process, and our goal is to make the purchase of your new home easy and exciting. 

Here are some factors our customers have told us were important in their decision to build with Highland Homes:

1) Quality and choice

We build more than 30 home plans with a variety of layouts and price points to meet the needs of Florida home buyers, offering everything from low-maintenance townhomes to luxurious estate homes. Our homes are built with high-quality, name-brand materials and best of all, hundreds of design options are available for you to personalize your new home to your unique style and needs.

One of the biggest things that sets Highland Homes apart from other home builders is the Highland Homes Personal Selection Studio, where you will work with a professional designer to bring your dream home to life. Hundreds of options are available at every price point, from included and no additional cost to luxurious upgrades. Read more below about options available to personalize your new home.

2) The people

Highland Homes was founded with a commitment to excellence, both to our team member and customers. When employees enjoy and receive fulfillment from their job, that shows in every interaction. We live and work in the communities where we build, so our customers are our neighbors and friends and we provide personal customer service to each and every one. From our sales professionals to personal builders to administrative support in our corporate office, our dedicated team members are based locally in Florida and we are always available to answer questions and provide support during the home building process.

3) Locations

We build Florida new homes in enviable locations and offer everything from low-maintenance townhomes to luxurious estate homes.

For an interactive map and complete listing of Highland Homes' neighborhoods, Click Here!


How do I choose the right home plan?

Finding a home design that you love is, for most, one of the biggest factors in deciding to build your new home rather than purchase a resale home. We offer a wide variety of home sizes and layouts to fit the needs of Florida homebuyers like you, with popular features such as open living areas, gourmet kitchens, and luxurious owner's suites, built-in storage solutions including kitchen pantries, linen closets, and drop zones, along with front porches and covered lanais providing desirable outdoor living space.

Each Florida new home community is unique as to the home plans offered due to factors such as home site dimensions, zoning regulations, HOA covenants, and the overall design of the community. On our website, you can browse home plans available in your desired community, and a visit to a Highland Homes model center can help you finalize your decision as to which home plan is perfect for you. Our New Home Specialists will take into consideration the way you live, your style, needs and budget, and make recommendations as to which plan best fits your needs.


Can we customize your home plans?

It depends on what you mean by "customize". We are able to modify or specify how the home should be built for:

  • Pre-designed plan options such as a bedroom in place of a den or loft, optional bathroom and kitchen orientations, adding an optional bath, in-law suites, and more
  • ADA-related needs, such as widening doorways, creating a roll-in shower, or removing steps for accessibility purposes
  • Adding a pool during construction
  • Garage location (left or right of home)
  • Garage depth extension
  • Removing trees
  • Placement of septic tanks
  • Additional concrete (driveway, additional pad, etc.)
  • Adding a patio
  • Adding a lanai, if not included in the home plan
  • Adding or removing windows and doors (in compliance with building code regulations)
  • Specifying plumbing, electrical, and pre-wire locations

Please note, there may be a price associated with any allowable modifications or specifications.

And, a wide array of home design options are available to customize the features and finishes in every room of your new home!


What options are available to personalize my new home?

The Highland Homes Personal Selection Studio, located in Lakeland, is designed to help you visualize how colors and features will look in your new home. Here, you will find everything you need to personalize your new home, inside and out. Hundreds of options are available to choose from, including a great selection of cabinetry, appliances, countertops, lighting, flooring, paint, home audio, electrical, energy-efficiency products, and much more.

We build with brand names you can trust and offer a wide variety of options in every price point, from included and no additional cost, to luxurious upgrades.

Once you have signed a purchase agreement, the Studio will contact you to schedule your design appointment. During the appointment, your personal Design Consultant will talk to you about your budget, must-have features, and design style, and help you select products and colors that coordinate with each other as well as suit your style and needs.

Interested in previewing some of the home design options available to personalize your dream home? Visit our online Inspiration Gallery to browse photos of beautiful homes built by Highland Homes, see a list of design options in each photo, and even Favorite room looks and individual options that you love so you can come back and look at them again, as well as share them with your Design Consultant when you visit the Studio to personalize your new home!


Do I need a Realtor to buy from Highland Homes?

We love working with Florida Realtors which means if you have a real estate agent, we will make sure both you and they are 100% satisfied with the experience of buying with Highland Homes. 

If, however, are not currently working with a real estate agent, our New Home Specialists are here to guide you through the process of buying or building your new home in Florida. They will take the time to get to know you and will help you select the right community, home site, home plan, and financing program for your needs. Our dedicated team will be there for you for during every step in the process. That's value. That's Highland Homes.


How much do I need for a down payment?

It varied depending on your personal financial situation and the loan program you qualify for, but in general, you can probably purchase your new home in Florida with less money down that you thought!

In fact, Highland Homes offers loan programs through our preferred lenders where you can purchase with as little as $99 down with qualification! 

We suggest reading this blog article for more information on the topic:

Home Buying 101 — How Much Do I Really Need for a Down Payment?


Can you help us with financing?

Absolutely, positively, yes! To help take out the guesswork and provide you with the best financing options and the highest level of service, Highland Homes works with a network of quality Preferred Lenders - Click here to learn more as well as get pre-qualified to purchase your dream home!


How do I get qualified to buy a home?

Our New Home Specialists can discuss finance options and help you get pre-qualified through a Highland Homes Preferred Lender. You may learn more about the benefits of financing your home purchase with a Highland Homes Preferred Lender and pre-qualify online by clicking here.

And, here are some additional mortgage resources as you head down the path towards homeownership!


What is it like to build with Highland Homes?

We can give you the A-to-Z, but really - Highland Homeowners say it best!

Click Here to see what our customers have to say about building with Highland Homes.

We also invite you to interact with us on FacebookYouTubeInstagram and Pinterest to learn more about the experience of building with Highland Homes.


What can I expect during the construction process?

We want the experience of building your home to be enjoyable which is why we developed a customer contact process to help keep you informed throughout the construction of your new home.

Your Highland Homes Personal Builder oversees all the details of your new home construction and is available throughout the building process to answer questions and keep you updated.

Learn more about the building experience on the Construction Process page.

In addition to your Personal Builder, Highland Homes works with a team of trusted trade partners, many of whom have been building homes with us since our inception in 1996. We do not trust the quality of your new home to the lowest bidder; instead, we build relationships with partners to ensure a quality and enduring home for your family.


Is there a warranty on my new home?

Highland Homes is committed to building a partnership with our homeowners. We strive to achieve an outstanding level of customer satisfaction starting from the moment you walk into one of our sales models and continuing even after you move into your new home.

We know the purchase of a home is one of the single largest investments most families will ever make. To help protect your investment, we include quality warranty coverage on every home that we build.

Click here to learn more about the Warranty Protection included on your new home!


I'm interested in purchasing a Highland home. What do I do next?

Make an appointment to visit your favorite community today! Our New Home Specialists will present the community and help you to find the perfect home plan and finance options to match your lifestyle and budget.

Click Here to schedule an appointment to start building the new home of your dreams today.